Privacy Policy

Welcome to Clay Heart. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our handmade ceramic products.

1. Information We Collect

We may collect the following information:

• Name

• Email address

• Shipping and billing address

• Phone number

• Payment information

• Order history

• Device and browser information

• Cookies and analytics data

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Improve our website and shopping experience

• Send updates, promotions, and newsletters

• Prevent fraud and maintain website security

3. Payment Security

All payments are processed securely through trusted third-party payment providers. We do not store your full payment information on our servers.

4. Cookies

Our website uses cookies to:

• Improve website functionality

• Remember your preferences

• Analyze website traffic

• Personalize your shopping experience

You may disable cookies in your browser settings at any time.

5. Third-Party Services

We may use trusted third-party services such as:

• Payment processors

• Shipping providers

• Analytics tools

• Marketing platforms

These services only receive information necessary to perform their functions.

6. Email Marketing

If you subscribe to our newsletter, we may occasionally send you updates about new collections, special offers, and slow living inspiration. You can unsubscribe anytime using the link in our emails.

7. Data Protection

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your information

• Opt out of marketing communications

To request changes, please contact us at:
support@clayheartstudio.com

9. Children's Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Clay Heart
Email: support@clayheartstudio.com
United States

Love the soulful artistry!

J. Lee

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